Our Policies

At Latino G.A.N.G., we want your shopping experience to be simple, transparent, and worry-free. Below you'll find everything you need to know about shipping, returns, exchanges, and order processing.

Shipping Policy

We currently ship within the United States. Orders are processed within 1–3 business days after payment confirmation. Once shipped, delivery typically takes 5–10 business days, depending on your location.

You will receive a confirmation email with tracking information as soon as your order ships. Please note that shipping times may vary during high-demand periods (holidays, promotions, product launches).

Latino G.A.N.G. is not responsible for delays caused by the shipping carrier, customs, or incorrect shipping information provided at checkout. Please double-check your address before completing your order.

Order Processing

All orders are handmade-to-care and quality-checked before shipping. Once an order is placed, we begin processing it right away, so changes or cancellations can only be made within 12 hours of purchase. To request a change, contact us as soon as possible at the email below.

Returns & Exchanges

We want you to love your Latino G.A.N.G. gear. If something isn't right, we're here to help.

  • You have 14 days from the delivery date to request a return or exchange.
  • Items must be unworn, unwashed, and in their original packaging with tags attached.
  • To start a return or exchange, email us with your order number and reason for the request.
  • Once approved, we'll provide instructions on how to send the item back.
  • Refunds are issued to your original payment method once the returned item is received and inspected.

Sale items, final sale products, and gift cards are not eligible for return or exchange unless defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the issue and your order number. We'll make it right — whether that's a replacement, exchange, or refund.

Contact Us

For any questions about your order, shipping, returns, or exchanges, reach out to us at Danny@latinogang.com. We typically respond within 1–2 business days.

Thank you for supporting Latino G.A.N.G. — we appreciate you being part of the family.

VOLVER ARRIBA